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EMS receives a call from dispatch regarding a potential domestic disturbance. Upon arrival, the neighbors tell EMS that they heard a woman screaming in the house and this prompted them to call EMS.

EMS receives a call from dispatch regarding a potential domestic disturbance. Upon arrival, the neighbors tell EMS that they heard a woman screaming in the house and this prompted them to call EMS. When EMS approached the house, an angry man answered the door and said that the call was a mistake, the screams came from the television, and his wife is uninjured. He asks EMS to respect their privacy and asks them to leave. EMS has not seen the wife to corroborate the story. EMS calls you to ask how to proceed. Which of the following is the most appropriate response?

a. Tell EMS to return to their ambulance and leave the scene as the homeowner has refused their care and assured them that there is no need for their intervention.

b. Tell EMS to return to their ambulance, drive a safe distance away, and call the police for help

c. Ask EMS to politely reason with the husband and explain to him that they are required to perform a quick assessment of the wife based on the nature of their dispatched call.

d. Instruct EMS not to enter the house without permission, but tell them to explain to the husband that they will wait outside but cannot leave the scene until they are allowed to interview the wife.

e. Tell EMS that they cannot leave the scene until they have reasonably ensured the wife’s safety and ruled out any imminent danger to her.

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